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- Any player with a complaint should verbally inform their age group coach/manager about the problem.
- If the player is uncomfortable with this he/she should inform his parent/guardian who can inform the age group coach/manager.
- If the matter is not resolved satisfactorily at this stage the next course of action is to forward the complaint in writing to the Chairman of West Exe Youth Football Club.
- The complaint should be acknowledged in writing within 21 days.
- A decision will be made by the committee and the parents and child, informed of the actions taken in writing.
- Any parent/guardian with a complaint should verbally inform their age group coach/manager about the problem.
- If the matter is not resolved satisfactorily at this stage the next course of action is to forward the complaint in writing to the Chairman of West Exe Youth Football Club.
- The complaint should be acknowledged in writing within 21 days.
- A decision will be made by the committee and the parents informed of the actions taken in writing.
- If a coach/manager has a complaint against a player they should verbally inform the players parents/guardians and also the Chairman of West Exe Youth Football Club.
- If the complaint is against a parent/guardian then the coach/manager should aim to resolve it amicably with the persons concerned but should also inform the Chairman of West Exe Youth Football Club.
- If the complaint is not resolved verbally the coach/manager should put the complaint in writing to the Chairman of West Exe Youth Football Club.
- A decision will be made by the committee and the coach/manager informed of the actions taken in writing.
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